Terms & Conditions

Introduction

These Terms & Conditions govern all bookings made with Riad Tizwa and the use of our website. By making a reservation with us, you agree to these Terms & Conditions.

Reservations

All reservations are subject to availability and confirmation by Riad Tizwa.

Guests are responsible for providing accurate booking information, including names, arrival dates, contact details and payment information.
These Terms & Conditions govern all bookings made with Riad Tizwa and the use of our website. By making a reservation with us, you agree to these Terms & Conditions.

Rates

All room rates are quoted in the applicable currency and include taxes where stated. Additional local taxes, tourism taxes or government charges may apply and will be clearly communicated during the booking process.

Rates are subject to change without notice until a reservation has been confirmed.

Payment

A deposit or full pre-payment may be required to secure a booking.

Accepted payment methods may include major credit cards, debit cards, bank transfer and other methods specified at the time of booking.

Cancellation and Amendments

Cancellation policies vary depending on the rate and booking type selected.

Details of the applicable cancellation policy will be provided at the time of booking confirmation.

Guests wishing to amend a reservation should contact us directly. Amendments are subject to availability and may result in additional charges.
These Terms & Conditions govern all bookings made with Riad Tizwa and the use of our website. By making a reservation with us, you agree to these Terms & Conditions.

Check-In and Check-Out

Check-in and check-out times will be stated in your booking confirmation.

Early check-in and late check-out requests are subject to availability and cannot be guaranteed.

Guest Conduct

Guests are expected to behave respectfully towards staff, other guests and neighbouring residents.

Riad Tizwa reserves the right to refuse accommodation or terminate a stay without refund in cases of abusive, illegal, dangerous or disruptive behaviour.

Liability

Whilst we take reasonable care to provide a safe and enjoyable stay, guests remain responsible for their personal belongings.

Riad Tizwa shall not be liable for loss, theft, damage, delay, injury or inconvenience arising from circumstances beyond our reasonable control, including but not limited to weather events, transport disruption, government action, utility failures or force majeure events.

Website Information

We make every effort to ensure that information on this website is accurate and up to date. However, errors and omissions may occasionally occur and we reserve the right to correct information without prior notice.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Morocco.

For any questions regarding these Terms & Conditions, please contact us directly through the contact details provided on our website.