Riad Tizwa respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us or make a reservation.
We may collect:
Name
Email address
Telephone number
Postal address
Reservation details
Payment information
Special requests or preferences provided by guests
Website usage information through cookies and analytics tools
All reservations are subject to availability and confirmation by Riad Tizwa.
Guests are responsible for providing accurate booking information, including names, arrival dates, contact details and payment information.
These Terms & Conditions govern all bookings made with Riad Tizwa and the use of our website. By making a reservation with us, you agree to these Terms & Conditions.
We use personal information to:
Process and manage reservations
Communicate with guests before, during and after their stay
Respond to enquiries
Improve our services and website
Comply with legal and regulatory requirements
Send occasional updates or marketing communications where consent has been provided
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.A deposit or full pre-payment may be required to secure a booking.
Accepted payment methods may include major credit cards, debit cards, bank transfer and other methods specified at the time of booking.
We do not sell personal information.
Information may be shared with trusted service providers who assist us with reservations, payment processing, website management or legal compliance.
Information may also be disclosed where required by law or local authorities.
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
Visitors may adjust browser settings to manage cookie preferences.
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Subject to applicable law, you may request access to, correction of or deletion of your personal information.
Requests may be submitted through the contact details listed on our website.
We make every effort to ensure that information on this website is accurate and up to date. However, errors and omissions may occasionally occur and we reserve the right to correct information without prior notice.
For privacy-related enquiries, please contact Riad Tizwa using the contact information provided on our website.
